Benefits of Upstairs Staircase Renovation

  • Lifetime warranty
  • 100% customisation
  • More than 25 years of experience
  • Dutch manufacture
  • 9.6/10 customer satisfaction
  • +80,000 stairs renovated

Frequently Asked Questions

Upstairs offers a staircase that will last a lifetime thanks to the product’s durable nature. This means that with us, you receive a lifetime guarantee on both the finish and the installation. For the Stoer Chique collection, this applies only to the installation, as this is a natural product that only gains more character and beauty through daily use and over time. The warranty covers manufacturing defects, material defects and installation defects. So, in the unlikely event that something turns out to be wrong with your Upstairs staircase, please always contact us so that we can assess whether this is covered by the warranty.

You can recognise an Upstairs staircase by the Upstairs logo attached to the bottom step. In addition, our Upstairs logo is printed on the back of our stair tread covers – the ultimate proof of genuine Upstairs quality and guarantee.

Upstairs was founded in 1997 by Jan and Trea Steyvers. In 2022, we celebrated our 25th anniversary. You can read more about our family business on our website.

The biggest added value is our lifetime guarantee. An Upstairs staircase is scratch- and wear-resistant and easy to clean with a damp cloth. It is a sustainable investment. Renovate once and you’ll never need major maintenance on your staircase again!

The staircase is easy to maintain, non-slip, and resistant to scratches and wear. An Upstairs staircase renovation is usually completed within a single day (barring exceptions); you’ll be walking down your old staircase in the morning and up your new one in the evening. We carry out the work without any chiselling or demolition, and we offer a lifetime guarantee on both the product and the installation.