Lifetime warranty: why?

The high-quality product, the meticulous finish and the long lifespan make an Upstairs staircase renovation a smart choice. This means that with us, you receive a lifetime guarantee on both the finish and the installation.
 
For the Stoer Chique collection, this applies only to the installation, as this is a natural product that only gains more character and beauty through daily use and over time.

Quality

This lifetime guarantee isn’t just for show: because we manufacture our stair tread covers in-house, we have complete control over quality. Every design is thoroughly tested before it reaches the market.

 The high-quality
Upstairs Original Top Layer, which makes every step scratch- and wear-resistant, makes all the difference. As a result, an Upstairs staircase renovation is not only an aesthetic upgrade but also a smart, sustainable choice.

How long does a staircase renovation last?

A staircase renovation is an investment you’d ideally only have to make once. Thanks to durable materials, expert craftsmanship and the Upstairs Original Top Layer, you’ll enjoy a staircase that remains strong, safe and stylish for a lifetime – even with heavy daily use.

 

How does a staircase renovation work?

When renovating a staircase, we install custom-made stair tread covers that fit seamlessly onto your existing stairs. Thanks to the Upstairs Original Top Layer with aluminium alloy, the steps are wear-resistant, non-slip and safe to use. As we manufacture these stair treads entirely in-house, we maintain maximum control over quality and finish. This means you can enjoy a staircase that looks as good as new for years to come – without the need for major maintenance. 

 

At Upstairs, the motto is: renovate once and enjoy it for a lifetime!

 

Please feel free to contact us to find out more. We’d be happy to help!

Why Upstairs?

  • Lifetime warranty
  • 100% customisation
  • More than 25 years of experience
  • Dutch manufacture
  • 9.6/10 customer satisfaction
  • +80,000 stairs renovated

Frequently Asked Questions

Upstairs offers a staircase that will last a lifetime thanks to the product’s durable nature. This means that with us, you receive a lifetime guarantee on both the finish and the installation. For the Stoer Chique collection, this applies only to the installation, as this is a natural product that only gains more character and beauty through daily use and over time. The warranty covers manufacturing defects, material defects and installation defects. So, in the unlikely event that something turns out to be wrong with your Upstairs staircase, please always contact us so that we can assess whether this is covered by the warranty.

The staircase is easy to maintain, non-slip, and resistant to scratches and wear. An Upstairs staircase renovation is usually completed within a single day (barring exceptions); you’ll be walking down your old staircase in the morning and up your new one in the evening. We carry out the work without any chiselling or demolition, and we offer a lifetime guarantee on both the product and the installation.

Yes, certainly, but only in conjunction with the renovation of a closed staircase. At Upstairs, staircase lighting is always neatly installed during the renovation process, so that no electrical wires are visible. It is not possible to install staircase lighting once the renovation has already been completed.

No, the consultation sessions take place from Monday to Friday between 9.30 am and 8.00 pm. When we schedule the appointment, we’ll discuss together which time suits you best. An appointment lasts approximately 1.5 hours. It’s best if we can find a time when both of you are available. A staircase renovation involves making important choices, similar to those for a kitchen or bathroom. As an Upstairs staircase is a long-term investment, it’s worth making these decisions together.

Our showroom is open on Saturdays. You can visit us there for information, advice and a quote. You can find more information about our showroom on our website.

You can order our digital magazine – your inspiration for a staircase renovation. Be inspired by the most beautiful staircase renovations, handy tips and the latest trends. In the digital magazine, you’ll find:

✅ Inspiration pages featuring the latest staircase designs
✅ Tips for a safe, durable and stylish staircase
✅ An exclusive look at projects completed by our craftsmen

Upstairs was founded in 1997 by Jan and Trea Steyvers. In 2022, we celebrated our 25th anniversary. You can read more about our family business on our website.